1. General Information

Way2eFiling is an online service platform operated by SHREE ADARSH INFOTECH.

Website: www.way2efiling.com

By accessing, browsing, registering on, or using this website, you acknowledge that you have read, understood and agreed to these Terms & Conditions, our Privacy Policy, Cancellation & Refund Policy and other applicable policies published on the website.

Way2eFiling provides online assistance and facilitation services relating to services such as income tax filing, GST-related services, FSSAI registration/licensing, Udyam registration and other online documentation and compliance-related services as available on the website.

We reserve the right to modify these Terms & Conditions from time to time. Users are responsible for reviewing the latest version published on the website.

2. Eligibility & Registration

You must be at least 18 years of age to independently use the services provided through Way2eFiling, except where the service is being availed on behalf of a minor by a parent or legal guardian.

By registering on the website, you confirm that the information provided by you is true, accurate, complete and up to date.

The customer is responsible for ensuring that all personal, business, tax, identity and other information provided to Way2eFiling is accurate.

Way2eFiling shall not be responsible for delays, rejection, correction requirements or additional processing resulting from incorrect, incomplete or misleading information supplied by the customer.

3. Changes to Terms and Conditions

SHREE ADARSH INFOTECH reserves the right to add, modify, update, suspend or discontinue any part of the website, services, features or these Terms & Conditions at any time.

Any updated Terms & Conditions may be published on this website. Continued use of the website after such changes shall constitute acceptance of the revised terms.

4. Information Collected

To provide the requested services, Way2eFiling may collect information such as:

• Name and contact details
• Mobile number and email address
• Business and tax-related information
• Documents uploaded by the customer
• Payment and transaction-related information
• Service application details
• Technical information such as IP address and browser information

Such information is used for providing requested services, processing applications, communicating with customers, customer support, security, fraud prevention and improving our services, subject to applicable laws and our Privacy Policy.

Payment card, UPI and other payment credentials may be processed by the applicable payment gateway and are not necessarily stored directly by Way2eFiling.

5. Privacy

Customer privacy is important to us. The collection, use, processing, storage and protection of personal information are governed by our Privacy Policy.

By using our services, you acknowledge that you have read and understood our Privacy Policy.

Customers should avoid submitting unnecessary personal information that is not required for the selected service.

6. Payment Terms

Customers may be required to make payment for selected services through the payment methods available on the website.

Payments may be processed through third-party payment gateway providers. The customer agrees to comply with the applicable terms and conditions of the payment gateway.

Once payment is successfully received, the service request may be initiated according to the selected service and the information/documents provided by the customer.

Payment of service charges does not guarantee approval, registration, issuance of certificate, licence, return processing or any decision by a government authority or other third-party authority.

7. Limitation of Warranties

The website and its services are provided on an "as is" and "as available" basis.

We do not guarantee that the website will always be available, uninterrupted, error-free or free from technical issues.

We also do not guarantee the outcome of any application, registration, filing, licence, certificate or approval where the final decision is made by a government department, statutory authority or other third party.

8. Limitation of Liability

To the maximum extent permitted by applicable law, SHREE ADARSH INFOTECH shall not be liable for indirect, incidental, consequential or special losses arising from the use of the website or services.

We shall not be responsible for delays or failures caused by government portals, third-party service providers, internet connectivity, payment gateways, technical failures or events beyond our reasonable control.

Customers are responsible for reviewing all information and documents supplied by them before submitting an application.

9. Cancellation & Refund Policy

Customer satisfaction is important to us. However, because many services involve professional work, document verification, processing time and/or government or third-party fees, refund eligibility depends on the stage and nature of the service.

If the customer changes their mind after the service has been initiated or work has already been performed, the amount may not be refundable.

Where a refund is approved by Way2eFiling, the eligible refund amount will generally be processed to the original payment method.

Government fees, statutory fees, third-party charges and other amounts already paid or incurred for processing may be non-refundable.

For refund or cancellation requests, customers should contact us at:

support@way2efiling.com

Duplicate payments may be reviewed and, where verified, eligible excess amounts may be refunded after necessary verification.

10. Delivery / Service Completion Policy

Way2eFiling provides primarily online services. Delivery or completion time varies according to the service selected, availability of required documents and the processing time of the relevant government department or third-party authority.

Some services may be completed within a defined processing period, while others depend entirely on the concerned government authority.

Way2eFiling shall not be responsible for delays caused by government portals, authorities, system downtime, verification procedures or other circumstances outside our reasonable control.

11. Force Majeure

SHREE ADARSH INFOTECH shall not be liable for any delay, interruption or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control.

Such circumstances may include natural disasters, floods, earthquakes, fire, storms, epidemics, government actions, changes in law, technical failures, internet disruptions, strikes, war, civil disturbances or failures of third-party services.

12. Third-Party Websites & Services

The website may contain links or references to third-party websites, government portals, payment gateways or other external services.

Way2eFiling does not control third-party websites and is not responsible for their availability, content, policies, security or transactions.

Customers should review the applicable terms and privacy policies of third-party services before using them.

13. Customer Responsibilities

• Provide correct and complete information.
• Provide genuine and valid documents wherever required.
• Review the application details before submission.
• Provide requested documents within the required time.
• Keep account credentials and OTPs confidential.
• Do not misuse the website or services.
• Do not submit false, fraudulent or misleading information.

14. Contact Information